How to make a complaint

We do our best to be the best, but occasionally things go wrong. As part of our service promise to you, we have a dedicated procedure in place that will help us to swiftly fix any issues and likewise to provide you with a mechanism to lodge your complaint with our management team. If you do have a complaint, please tell us about it here and we will make sure the right people are notified and we will get back to you as soon as possible to rectify the issue.