Make a Complaint

We work very hard to ensure that we are providing you with the very best products and services we can, however, occasionally things go wrong. We appreciate you providing us with the opportunity to fix anything that you’re not happy with so if you wish to lodge an official complaint with us, this facility is here to help.

Please complete this quick form and tell us what went wrong. All complaints are logged and regularly reviewed in order that we are able to make continual improvements to our processes moving forward. This form is submitted to the relevant department head as well as the management team. We will get back to you as soon as we can to reach a resolution.