Your Value Added Distributor

WITH YOU AT EVERY STEP,

HELPING YOU WIN MORE BUSINESS

With you, every step of the sales cycle, across every business function.

Purdicom is a value-added distributor. We love what we do – ensuring our customers have everything they need to win more business. From pre-sales technical support through sales support, finance, logistics and marketing material, we can help. We are with you every step of the way, across every business function. We test, use and demo all the kit we sell, right here in our offices. This means if you ever have any issues, you will benefit from our deep working knowledge and understanding of the products we use every day.

HAVE A LOOK AT THE SERVICES WE CAN OFFER…

Mouse over the icons on the sales cycle for a deeper dive.

Purdicom Value Add & Professional Services 2021

SALES & MARKETING SUPPORT


We know that all businesses are different in terms of the resources they have inhouse. That's why we're able to offer marketing support that is crafted specifically to your requirements. If you’re after a new case study or design - we can help.

MARKETING DEVELOPMENT FUNDS (MDF)


Some vendors have Marketing Development Funds (MDF) available for partners to help them to develop their pipeline. We can help you with organising your marketing plans and submitting your proposals. Let us doing the heavy lifting for you, so you can get on with building your funnel.

ACCREDITED TRAINING


To benefit from the most preferential pricing structures and all the perks of becoming a certified reseller, most of our vendors require you to be accredited. This protects the channel and ensures only the best installs to end-users. Let us enable you with accredited training.

SALES & TECHNICAL SUPPORT


We're here to support you and make sure you win. Everytime. With Sales & Technical support you can call on at any point throughout the sales proccess, from inital specification through your first and final meetings.

BESPOKE 121 DEMONSTRATIONS


If you’re unable to attend a training course or you need some additional help on a manufacturer, our Technical Team offer bespoke webinars tailored to your specific needs. These are an opportunity for you to speak with our Technical Support Team experts and learn even more.

TECHNICAL ACCOUNT MANAGEMENT


Our Account Managers don’t just sell you whatever products or kit they have readily available, their technical knowledge means you can rest assured you’ll be quoted for kit that is suitable for your network, or any other technology you use. They can also suggest and recommend kit that will work best in your environment, so you have the best technology solution to win more business.

PRE-SALES MEETINGS


Either our Technical or Sales Teams can arrange a pre-sales meeting with you to discuss your requirements and the business you’re trying to win. Our Sales and Technical Teams give you an unbiased view of what kit and services you’ll need and how you can win that business. They’re here to help you grow your business.

CUSTOMER SUPPORT


Customer is King – this is Purdicom’s mantra and this is exactly the service you’ll get with our Customer Support Team. They can pretty much help with anything, and if they can’t, they’ll put you through to someone who can. From raising quotes through booking a training course, be sure to speak to our Customer Support Team for any of your issues or queries.

NOT FOR RESALE (NFR) KIT


‘Not for Resale’ (NFR) kit can be purchased at a heavily discounted rate. This can be used to demo, practice installs or configuration or can be used to show your end-users what the kit actually looks like. NFR helps you to explore new features as and when they’re released so you can trial a range of kit before taking it to your marketplace.

WIRELESS LINK PLANNING


Our wireless link planning service will give you an accurate indication of the viability of a fixed PtP and PtMP wireless link and the predicted throughput across the link at different availability rates. We consider all factors, like terrain, antenna height, distances and frequencies.

WI-FI HEAT MAPPING


To give you an idea of how much kit your customer will need, we offer free heat mapping that will take into consideration a buildings floor plans or where you need a network. We will provide you with an accurate calculation of the number of access points required to ensure full coverage.

SITE PLANNING


After you’ve had your heat map, our Technical Team can come to your customers site and offer a free, pre-sales, site plan to inform you of what kit is required and where it is best deployed. This ensures when you’re quoted for kit, you’ll know everything you need is included.

LINE OF SIGHT SURVEY


For fixed wireless applications (Cambium Outdoor and Siklu) we offer a line-of-sight survey to determine whether a wireless link is viable between nodes and the availability of the link can be guaranteed at the desired performance level. This includes any cabling requirements and the closest network cabinets for installation.

TECHNICAL SUPPORT


Our Technical Team are always available to assist in any technical queries you may have. They can offer support and advice with the kit, as well as coming to help with installation and setup. Our Technical Team truly care about your network success and want to ensure you have exactly what you need when you go to your customers.

POST INSTALL SITE SURVEY


After installation our team can make recommendations within the live environment for how the wireless network can be further optimised. We use Ekahau site survey tools to provide your report and with this suite, we can guarantee you are able to maximise your return on investment. We can implement any recommendations while still on site.

ACCESS POINT LABELLING


We offer a unique labelling service where we can apply a customised label of your choice to each Access Point, remove any single-use plastic and document all MAC Addresses and Serial Numbers ready for the Access Points to be deployed in their final location.

PRE-STAGING


To save you time when on site, our Technical Team will pre-stage all your equipment. Our qualified engineers will configure the equipment from your requirements and provide a full report containing all backup files, usernames/passwords and a quick start guide to get you up and running smoothly.

COMMISSIONING


Our qualified engineers offer installation configuration services for all our products, ensuring they are configured to the manufacturer best practices. We conduct a full statement of works document prior to the installation to gather your requirements and provide a full testing documentation and implementation report so you can see the system configuration.

LOGISTICS


Do you need a shipment to go straight to your end-user or do you need staggered delivery? Our Logistics team offer flexibility when it comes to delivering your stock, so be sure to let us know. We can also white label boxes or create bespoke labelling. Labelling can represent either Purdicom, the manufacturer or your company name. Just let us know.

PARTNER PORTAL


Our Customer Portal is there to help you. Visit our Technical Knowledge Base for vendor-specific product articles, ‘how-to’ guides and common questions or visit our store, to view, raise and confirm quotes. Our Marketing Portal is also coming-soon. This will allow you to custom brand a range of useful marketing material to send to your customers.

FINANCE, FLEXIBLE TERMS


We’re proud to offer flexible finance packages that will ensure you can always find the best plan when it comes to finding a solution that works for your business. Of course, finance terms are offered based on your company’s situation, but the flexibility means you can focus on your business goals and not payments.

WAREHOUSING


With extended warehouse space, we can offer to hold your stock for you until you are ready to call it off for delivery.

PRE-INSTALL SITE SURVEY


To guarantee successful access point placement and coverage, we offer pre-installation site surveys using Ekahau site survey tools. These surveys are an essential component of WLAN design The wireless networks must be reliable and efficiently utilise the RF spectrum to give maximum throughput to the client device.

TRAINING


To benefit from the most preferential pricing structures and all the perks of becoming a certified reseller, most of our vendors require you to be accredited. This protects the channel and ensures only the best installs to end-users. Let us enable you with accredited training.

Value Added Services

Technical Demonstrations

We offer free, pre-sales visits to carry out technical demonstrations of all the kit we sell. This means you can see the kit in action before you’ve committed to buying. With our Technical Team onsite, it also means you have the freedom to ask all the questions you need to and have them answered with a hands-on demonstration.

Wi-Fi Heat Maps

To give you an idea of how much kit your customer will need, we offer free heat mapping that will take into consideration a buildings floor plans or where you need a network. We will provide you with an accurate calculation of the number of access points required to ensure full coverage.

Wireless Link Planning

Our wireless link planning service will give you an accurate indication of the viability of a fixed PtP and PtMP wireless link and the predicted throughput across the link at different availability rates. We consider all factors, like terrain, antenna height, distances and frequencies.

Technical Support

Our Technical Team are always available to assist in any technical queries you may have. They can offer support and advice with kit, as well as coming to help with installation and setup. Our Technical Team truly care about your network success and want to ensure you have exactly what you need when you go to your customers.

Bespoke Webinars

If you’re unable to attend a training course or you need some additional help on a manufacturer, our Technical Team offer bespoke webinars tailored to your specific needs. These are an opportunity for you to speak with our Technical Support Team experts and learn even more.

Flexible Terms

We’re proud to offer flexible finance packages that will ensure you can always find the best plan when it comes to finding a solution that works for your business. Of course, finance terms are offered based on your company’s situation, but the flexibility means you can focus on your business goals and not payments.

Technical Account Manager

Our Account Managers don’t just sell you whatever products or kit they have readily available, their technical knowledge means you can rest assured you’ll be quoted for kit that is suitable for your network, or any other technology you use. They can also suggest and recommend kit that will work best in your environment, so you have the best technology solution to win more business.

Customer Support

Customer is King – this is Purdicom’s mantra and this is exactly the service you’ll get with our Customer Support Team. They can pretty much help with anything, and if they can’t, they’ll put you through to someone who can. From raising quotes through booking a training course, be sure to speak to our Customer Support Team for any of your issues or queries.

Marketing

If you’re after a new case study or some email design, our Marketing team can help create this for you. Whether you’re after a co-branded template or just a bit of marketing resource, we can help you promote our carefully selected vendors and their products to your customers. We have a range of templates or we can create something in your branding from scratch, so feel free to drop us an email to marketing@purdi.com.

Logistics

Do you need a shipment to go straight to your end-user or do you need staggered delivery? Our Logistics team offer flexibility when it comes to delivering your stock, so be sure to let us know. We can also white label boxes or create bespoke labelling. Labelling can represent either Purdicom, the manufacturer or your company name. Just let us know.

Customer Portal

Our Customer Poral is there to help you. Visit our Technical Knowledge Base for vendor-specific product articles, ‘how-to’ guides and common questions or visit our store, to view, raise and confirm quotes. Our Marketing Portal is also coming-soon. This will allow you to custom brand a range of useful marketing material to send to your customers.

Pre-Sales Meetings

Either our Technical or Sales Teams can arrange a pre-sales meeting with you to discuss your requirements and the business you’re trying to win. Our Sales and Technical Teams give you an unbiased view of what kit and services you’ll need and how you can win that business. They’re here to help you grow your business.

Professional Services

Site Planning

After you’ve had your heat map, our Technical Team can come to your customers site and offer a free, pre-sales, site plan to inform you of what kit is required and where it is best deployed. This ensures when you’re quoted for kit, you’ll know everything you need is included.

Access Point Labelling

We offer a unique labelling service where we can apply a customised label of your choice to each Access Point, remove any single-use plastic and document all MAC Addresses and Serial Numbers ready for the Access Points to be deployed in their final location.

Training

To benefit from the most preferential pricing structures and all the perks of becoming a certified reseller, most of our vendors require you to be accredited. This protects the channel and ensures only the best installs to end-users. Let us enable you with accredited training.

Pre-Staging

To save you time when on site, our Technical Team will pre-stage all your equipment. Our qualified engineers will configure the equipment from your requirements and provide a full report containing all backup files, usernames/passwords and a quick start guide to get you up and running smoothly.

Commissioning

Our qualified engineers offer installation configuration services for all our products, ensuring they are configured to the manufacturer best practices. We conduct a full statement of works document prior to the installation to gather your requirements and provide a full testing documentation and implementation report so you can see the system configuration.

Pre-Installation Site Surveys

To guarantee successful access point placement and coverage, we offer pre-installation site surveys using Ekahau site survey tools. These surveys are an essential component of WLAN design The wireless networks must be reliable and efficiently utilise the RF spectrum to give maximum throughput to the client device.

Post-Installation Site Survey

After installation our team can make recommendations within the live environment for how the wireless network can be further optimised. We use Ekahau site survey tools to provide your report and with this suite, we can guarantee you are able to maximise your return on investment. We can implement any recommendations while still on site.

Line of Sight Survey

For fixed wireless applications (Cambium Outdoor and Siklu) we offer a line-of-sight survey to determine whether a wireless link is viable between nodes and the availability of the link can be guaranteed at the desired performance level. This includes any cabling requirements and the closest network cabinets for installation.

NFR Kit

‘Not for Resale’ (NFR) kit can be purchased at a heavily discounted rate. This can be used to demo, practice installs or configuration or can be used to show your end-users what the kit actually looks like. NFR helps you to explore new features as and when they’re released so you can trial a range of kit before taking it to your marketplace.

Most of our value-add come to you at no cost, however some professional services are subject to price on application.
Email us today to find out more on sales@purdi.com

Purdicom Value-Add & Professional Services

Everything You Need to Win, Every Step of the Way

1. PROSPECTING

You want to uncover new opportunities to help more customers. Prospecting can be tough. Purdicom can help you with Sales & Marketing including MDF.

2. DISCOVERY

Provide the best technical advice with accredited training, technical account management & bespoke demos for you or with your customers.

3. SPECIFY

When specifying the right equipment and hardware, Purdicom can assist with pre-sales meetings, customer support and NFR kit for demonstration.

4. QUALIFY

Qualify your sale & provide the right advice with our support. We can provide link planning, heat mapping, site surveys and all the training you need to win the deal.

5. PURCHASE

You need a supply chain partner that will enable you to your finance your stock, ship it with confidence & allow you to easily raise quotes & orders on the fly.

6. DEPLOYMENT

Our engineers can commission the equipment for you or provide pre-configured hardware to save you time & money with simply plug-n-play.     

7. FOLLOW-UPS

Want to make sure everything is going to plan? Our engineers will go to site and complete a robust post-install survey to ensure everything is optimised.

8. MANAGEMENT

Ongoing management of your service contracts involves providing the right support to your customers. Make the most from more long term relationships.

Purdicom Value-Add & Professional Services

Everything You Need to Win, Every Step of the Way

1. PROSPECTING

You want to uncover new opportunities to help more customers. Prospecting can be tough. Purdicom can help you with Sales & Marketing including MDF.

2. DISCOVERY

Provide the best technical advice with accredited training, technical account management & bespoke demos for you or with your customers.

3. SPECIFY

When specifying the right equipment and hardware, Purdicom can assist with pre-sales meetings, customer support and NFR kit for demonstration.

4. QUALIFY

Qualify your sale & provide the right advice with our support. We can provide link planning, heat mapping, site surveys and all the training you need to win the deal.

5. PURCHASE

You need a supply chain partner that will enable you to your finance your stock, ship it with confidence & allow you to easily raise quotes & orders on the fly.

6. DEPLOYMENT

Our engineers can commission the equipment for you or provide pre-configured hardware to save you time & money with simply plug-n-play.     

7. FOLLOW-UPS

Want to make sure everything is going to plan? Our engineers will go to site and complete a robust post-install survey to ensure everything is optimised.

8. MANAGEMENT

Ongoing management of your service contracts involves providing the right support to your customers. Make the most from more long term relationships.

“Utilising Purdicom’s expertise and huge product ranges, we have managed to re-shape our service offerings to our customers which has resulted in more economical and robust solutions within the education sector.


Not only have Purdicom saved us time and effort, their highly knowledgeable engineers go the extra mile to ensure they have delivered to specification if not better, providing solutions using multiple vendors which covers almost all aspects of IT from base core-services such as security and integration all the way through to streamlining end user-experience.
We could not be happier with Purdicom’s service offerings that go beyond just selling us products but actually customising the products to our business and customer requirements.”
Satvinder Kalsi, School Data Networks – Camden ICT, London Borough Of Camden.

Meet the Purdicom Technical Team

By utilising our engineers, we can very often provide significant cost benefits to your overall offering. The Purdicom Technical Team bring many years of combined experience. Check out their special skills and super powers below!

Alex Claro Head of Technical Purdicom
ALEX
Head of
Technical
Alex is an experienced Network Infrastructure Engineer with a comprehensive & strategic understanding of client needs.

Experience
10 years

Special Skills
Grand-Master of All

Super Power
Commercially-minded super-geek

Gemma Bowers Junior Engineer Purdicom
GEMMA
Junior
Solutions Engineer
Gemma started working at Purdicom in 2019 and is now the (real) boss!

Experience
2 years

Special Skills
Right-hand to Alex, Gemma oversees IT & Customer Support

Super Power
The Real Boss

Harry Drewett Solutions Engineer Purdicom
HARRY
Solutions
Engineer
Harry is highly skilled in all aspects of wireless technical design, support and training.

Experience
6 years

Special Skills
Cambium Networks, Siklu & PtP Expert

Super Power
Chief Radar Detector

Byron Frederikson Solutions Engineer Purdicom
BYRON
Solutions
Engineer
Byron is experienced in installations and support of all networking solutions.

Experience
26 years

Special Skills
VSAT, WiMAX, Wi-Fi, Fiber Optics, Structured Cabling & VoIP

Super Power
They call him The Silent Assasin

Liam Kearney Solutions Engineer Purdicom
LIAM
Solutions
Engineer
Liam is a highly skilled engineer, with experience in many technologies.

Experience
7 years

Special Skills
Switching, Wireless, WatchGuard & Nomadix

Super Power
Find me in the gulag

Value-Add & Professional Services Resources & Downloads

Download our value-add & professional services flyer for an overview of each of our services. Most of our value-add comes to you at no cost, however, some professional services are subject to price on application – check out the rate-card for the standard site visits, although bear in mind that every service can be customed to your own requirements. You can also download a copy of the infographic below. Email us today to find out more at sales@purdi.com

Compliance & Safety

It’s important to understand who you’re working with. This is both from a personal and individual perspective as well as at an organisational level. A ‘good fit’ includes the peace of mind that the 3rd party you have employed meets your own high standards, quality control and compliance. We take it seriously to guarantee you have everything you need for 100% confidence in our service.

  • Purdicom is an ISO 9001 certified company. This means that we meet the international standard of the ISO 9001 certification. This standard evaluates whether an organisation’s Quality Management System is appropriate and effective. This ensures you benefit from receiving services that consistently meet your requirements to a high standard. This is important.
  • All our engineers are DBS Checked so they can work on any site, including campus and anywhere with vulnerable people.
  • All our engineers are Safe-to-Site accredited and hold a CSCS Green Card meaning they are available to visit construction sites.
  • Purdicom, it’s staff and the work we carry out is covered by the company’s insurance.
Covid-Secure

All our engineers have their own PPE and observe the current protocols. 

Value Added Services

Technical Demonstrations

We offer free, pre-sales visits to carry out technical demonstrations of all the kit we sell. This means you can see the kit in action before you’ve committed to buying. With our Technical Team onsite, it also means you have the freedom to ask all the questions you need to and have them answered with a hands-on demonstration.

Wi-Fi Heat Maps

To give you an idea of how much kit your customer will need, we offer free heat mapping that will take into consideration a buildings floor plans or where you need a network. We will provide you with an accurate calculation of the number of access points required to ensure full coverage.

Wireless Link Planning

Our wireless link planning service will give you an accurate indication of the viability of a fixed PtP and PtMP wireless link and the predicted throughput across the link at different availability rates. We consider all factors, like terrain, antenna height, distances and frequencies.

Technical Support

Our Technical Team are always available to assist in any technical queries you may have. They can offer support and advice with kit, as well as coming to help with installation and setup. Our Technical Team truly care about your network success and want to ensure you have exactly what you need when you go to your customers.

Bespoke Webinars

If you’re unable to attend a training course or you need some additional help on a manufacturer, our Technical Team offer bespoke webinars tailored to your specific needs. These are an opportunity for you to speak with our Technical Support Team experts and learn even more.

Flexible Terms

We’re proud to offer flexible finance packages that will ensure you can always find the best plan when it comes to finding a solution that works for your business. Of course, finance terms are offered based on your company’s situation, but the flexibility means you can focus on your business goals and not payments.

Technical Account Manager

Our Account Managers don’t just sell you whatever products or kit they have readily available, their technical knowledge means you can rest assured you’ll be quoted for kit that is suitable for your network, or any other technology you use. They can also suggest and recommend kit that will work best in your environment, so you have the best technology solution to win more business.

Customer Support

Customer is King – this is Purdicom’s mantra and this is exactly the service you’ll get with our Customer Support Team. They can pretty much help with anything, and if they can’t, they’ll put you through to someone who can. From raising quotes through booking a training course, be sure to speak to our Customer Support Team for any of your issues or queries.

Marketing

If you’re after a new case study or some email design, our Marketing team can help create this for you. Whether you’re after a co-branded template or just a bit of marketing resource, we can help you promote our carefully selected vendors and their products to your customers. We have a range of templates or we can create something in your branding from scratch, so feel free to drop us an email to marketing@purdi.com.

Logistics

Do you need a shipment to go straight to your end-user or do you need staggered delivery? Our Logistics team offer flexibility when it comes to delivering your stock, so be sure to let us know. We can also white label boxes or create bespoke labelling. Labelling can represent either Purdicom, the manufacturer or your company name. Just let us know.

Customer Portal

Our Customer Poral is there to help you. Visit our Technical Knowledge Base for vendor-specific product articles, ‘how-to’ guides and common questions or visit our store, to view, raise and confirm quotes. Our Marketing Portal is also coming-soon. This will allow you to custom brand a range of useful marketing material to send to your customers.

Pre-Sales Meetings

Either our Technical or Sales Teams can arrange a pre-sales meeting with you to discuss your requirements and the business you’re trying to win. Our Sales and Technical Teams give you an unbiased view of what kit and services you’ll need and how you can win that business. They’re here to help you grow your business.

Professional Services

Site Planning

After you’ve had your heat map, our Technical Team can come to your customers site and offer a free, pre-sales, site plan to inform you of what kit is required and where it is best deployed. This ensures when you’re quoted for kit, you’ll know everything you need is included.

Access Point Labelling

We offer a unique labelling service where we can apply a customised label of your choice to each Access Point, remove any single-use plastic and document all MAC Addresses and Serial Numbers ready for the Access Points to be deployed in their final location.

Training

To benefit from the most preferential pricing structures and all the perks of becoming a certified reseller, most of our vendors require you to be accredited. This protects the channel and ensures only the best installs to end-users. Let us enable you with accredited training.

Pre-Staging

To save you time when on site, our Technical Team will pre-stage all your equipment. Our qualified engineers will configure the equipment from your requirements and provide a full report containing all backup files, usernames/passwords and a quick start guide to get you up and running smoothly.

Commissioning

Our qualified engineers offer installation configuration services for all our products, ensuring they are configured to the manufacturer best practices. We conduct a full statement of works document prior to the installation to gather your requirements and provide a full testing documentation and implementation report so you can see the system configuration.

Pre-Installation Site Surveys

To guarantee successful access point placement and coverage, we offer pre-installation site surveys using Ekahau site survey tools. These surveys are an essential component of WLAN design The wireless networks must be reliable and efficiently utilise the RF spectrum to give maximum throughput to the client device.

Post-Installation Site Survey

After installation our team can make recommendations within the live environment for how the wireless network can be further optimised. We use Ekahau site survey tools to provide your report and with this suite, we can guarantee you are able to maximise your return on investment. We can implement any recommendations while still on site.

Line of Sight Survey

For fixed wireless applications (Cambium Outdoor and Siklu) we offer a line-of-sight survey to determine whether a wireless link is viable between nodes and the availability of the link can be guaranteed at the desired performance level. This includes any cabling requirements and the closest network cabinets for installation.

NFR Kit

‘Not for Resale’ (NFR) kit can be purchased at a heavily discounted rate. This can be used to demo, practice installs or configuration or can be used to show your end-users what the kit actually looks like. NFR helps you to explore new features as and when they’re released so you can trial a range of kit before taking it to your marketplace.

Most of our value-add come to you at no cost, however some professional services are subject to price on application.
Email us today to find out more on sales@purdi.com

CONTACT US FOR TRADE DISCOUNTS & SPECIAL OFFERS
             +44 (0) 333 1212 100